HELPDESK

Responsibilities :

• Handle incoming call and customer complaint
• Provide accurate information and assistance to customers
• Contact prospective customer
• Network configuration
• Network monitoring
• Troubleshooting
• Making report weekly/monthly
• Input database

Requirements:

• Min. SMK,  Computer Network Engineering
• Age 17 – 22 years old
• Computer literate (Microsoft Word, Excel, Internet)
• Required languages : Bahasa Indonesia (active) and English (passive)
• Good communication, fast learner & self motivated
• Have a good attitude
• Understand telecommunication basic
• Understand Wireless Networking and troubleshooting well
• Having CCNA certification and Understand IP PBX will be an advantage
• Understand computer network basic (LAN, W-LAN & WAN)
• Understand VSAT basic (SCPC & TDMA) and installation

Level Karir

Level Awal

Kualifikasi

SLTA / SMEA / STM

Industri perusahaan

Telekomunikasi

Fungsi Pekerjaan

Teknologi Informatika > Perangkat Keras
Teknologi Informatika > IT Support
Teknologi Informatika > Jaringan & Sistem

Gaji dinegosiasikan

Gaji dapat dinegosiasi 

Tipe Pekerjaan

Purna Waktu

Lainnya

Fresh Graduate akan dipertimbangkan

Keuntungan

Asuransi Jiwa

Asuransi kesehatan

Uang Lembur

Bonus kinerja

Tunjangan Transportasi
Link : https://id.jobsdb.com/id/id/jobs/teknologi-informatika/1